Refund policy
📦 Returns & Refunds Policy
At IronBorn, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.
🔁 Returns
You have 30 days from the date of delivery to request a return.
To be eligible:
-
The item must be unused and in its original packaging
-
The product must be in the same condition as received
-
Proof of purchase is required
⚠️ For hygiene and safety reasons, we cannot accept returns on opened or used patches.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
-
The refund will be issued to your original payment method
-
Please allow 5–10 business days for processing depending on your bank
🚚 Return Shipping
-
Return shipping costs are the responsibility of the customer
-
We recommend using a tracked shipping method, as we are not responsible for lost returns
⚠️ Damaged or Incorrect Orders
If your item arrives damaged or if you received the wrong product, please contact us within 48 hours of delivery.
📧 ironborn.contact@gmail.com
We will resolve the issue as quickly as possible.
❌ Non-Refundable Situations
We do not offer refunds if:
-
The product has been used or opened
-
The return request is made after 30 days
-
The product was damaged due to misuse
📩 Contact Us
For any return or refund request, please contact us at:
📧 ironborn.contact@gmail.com